Wholesale, now closer to you 🌿

Frequently asked questions

• What is the minimum order?

  The minimum order is shown clearly on each product page according to the available selling unit.

• How long does delivery take?

  Delivery time depends on your area and the available option, and the estimate is shown before confirmation.

• Can products be returned?

  Eligible products can be returned according to store policy and their condition upon receipt.

• Which payment methods are available?

  Payment is currently cash on delivery, with online payment coming soon. The available methods are shown at checkout in the app.

• Do prices include tax?

  Tax and the final total are shown clearly in the order summary before payment.

• What do you sell wholesale?

  We sell fresh wholesale vegetables and fruit, supplied daily from farms at wholesale prices for restaurants, groceries, shops and food businesses.

• Where do you deliver and where are your branches?

  We serve several cities through our branches. The covered cities and areas appear when you choose your location in the app, so you can confirm your area is covered before ordering.

• What are the order and delivery terms?

  The minimum order, delivery fee, delivery time and tax are shown clearly in the order summary before payment, and vary by your area and order value.

• What is Jomla Aljomla?

  Jomla Aljomla is a Saudi digital platform for ordering fresh fruit and vegetables wholesale through its mobile app, serving restaurants, stores, food businesses and individuals.

• Can I order from the website?

  No. The website only describes the platform; ordering, prices and stock are inside the Jomla Aljomla app.

• Do you serve individuals or only businesses?

  Both: businesses (restaurants, grocers, stores, cafés) and individuals buying in wholesale quantities.

• Where do I find the prices?

  Only inside the app; they are updated daily and differ by city.

• Who owns Jomla Aljomla?

  Mawasim Al-Hana Trading Est., licensed by the Ministry of Environment, Water and Agriculture for Public Benefit Markets, licence no. 25/01/461021/590.

• How do I get the app?

  From the App Store and Google Play buttons on this site; they work as soon as the app is live in both stores.

• How do I contact support?

  Phone 0532716303 or email [email protected], from 8 am to 10 pm.